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Rapid Exchange First Year Warranty Upgrade for 5-15 Drive Omnitowers

Rapid Exchange First Year Warranty Upgrade for 5-15 Drive OmnitowersClick to Enlarge


Code: DUP-OT5-15-RE
Our Price: $285.00
Usually ships the same business day
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Rapid Exchange First Year Warranty Upgrade for 5-15 Drive Omnitowers

All Omnitowers come with a one year parts and labor warranty. This warranty upgrade gives you the added advantage of rapid exchange. Should you have a problem that requires depot service, Media Supply will overnight you a replacement unit.

Here's how the process works:

  1. Call the Media Supply Omnitower Support line at 877-568-6799. A technichian will determine if your unit requires depot service.
  2. Once the technician determines that your Omnitower requires service, inform him or her that you have a rapid exchange warranty. The technician will email you a return authorization number and shipping instructions.
  3. Ship the defective unit in its original packaging and provide the technician with the shipping information
  4. Media Supply will cross-ship a replacement unit via overnight service. This is your permanent replacement.